Friday, October 31, 2014

Follow Up to the Scouters Summits



A few years ago as we were developing our long range plan the property committee posed the question, “Which comes first the property requirements, or the program requirements?” it’s a classic chicken or the egg problem and when all your properties have seen better days and you have limited funds to reverse trend, it’s a critical question and necessary to help the committee know where to start! The answer the committee arrived at was neither – the committee wisely realized strategy comes first.

Strategy tells us where we can and intend to go. Listening to the Scouting community tells us where we should go. We (Boston Minuteman Council) have been proud of our “recovery” over the past few years – but it’s nothing compared to what is on the horizon.

Our strategy was built upon listening to unit volunteers and developing solutions. To be honest, three years ago the council was hardly in a place to start solving problems as we still had significant issues to contend with – but we started both projects in earnest as soon as possible. The strategy the council employed was to create “gravity” that would bring people toward Scouting rather than “twisting arms” to get people to give or volunteer. To create that gravity we focused on two things

a.       Membership – creating programs that are accessible (easy to participate)the boy wanted to do
b.      Parent Engagement - Create opportunity for instant and high quality experiences with their son so they can catch the Scouting spirit along with him.

To achieve this we zeroed in on Camp Sayre. It seemed the best way to serve the needs of our units was to develop a top notch camp, in a convenient and popular location that would provide year round high quality programs, great facilities, and weekly trainings, not to mention the convenience of the scout shop, food options and the best shower house in any Boy Scout camp in America. This is a long term strategic solution.

The development of this solution has been underway for the past three years. It’s easiest to see the physical improvements. But the volunteer staff improvements, customer service, quality program and marketing have all been visible too. Each program (STEM Camp, Boy Scout Day Camp, Winter Camp) is evaluated and improved from one day to the next, and new programs are built on top of the lessons learned from the previous program. Each program acts as a test pilot for the next. The weekend programs have lifted a blue print from summer family camp. By providing various trainings every Saturday we improve the quality of the courses at a much more rapid pace. And of course train dozens and dozens more volunteers than ever before. By instituting ScoutReach roundtables directly into Saturday programs we ensure that our Scouts in disadvantaged neighborhoods have the same quality program as their wealthier counterparts. The programs, training, facilities and the general look and feel of the camp is designed to engage parents.


All this adds up to a massive shift in how a council is defined. 

The comments below are from the past month and half.

         “This was our first time and my son loved it...lots of great creativity and plenty to do...lots of different ages served, too.” Parent – Oct 18, 2014 (pumpkin fest)
         “Service is outstanding.  Staff friendly and helpful. Facilities clean and top notch. It gets better every year. That is why we always return.” – Scout Master Oct 11, 2014
         “Everyone from the camp master, to the dinner staff, made our weekend fantastic...it was nice to see what a Boy Scout camp and council can be...all about customer service and most importantly...the boys!”- Scout Master Oct 4, 2014
         “We had a great time. The camp-wide campfire was quite fun for all.  The staff are very enthusiastic and helpful. Dinner was great. Thank you.  We will come back next year!” – Cub Master Sept 27,2014
         “Everything from beginning to end - communication, activities, and supervision at events - was beyond our expectations.”- Parent Sept 20, 2014
         “The staff was engaged and knew what they were doing.  And they taught in a hands-on mode that works really well with both kids and adults. It was an excellent experience.” – Scout Master Sept 20, 2014

It took a while to get it right, and we haven’t yet hit our stride, but it is close J Thanks to everyone who has given their time, expertise, had patience being a part of the growing pains, made a donation or otherwise contributed to this budding success.

We held two Scouters Summits this week to reflect on the overall direction of the council – all the writing above was discussed at those two meetings. Additionally we discussed the current status of our long term debt, Camp Massasoit and Camp Norse as well as the collaboration with Yankee Clipper Council.

Debt Elimination:  We have balanced our operating budget for the past several years, and now, the external long term debt will be completely eliminated by the end of the year.

Camp Massasoit is in the final stages of being “re-purposed.” Over the past three years we attempted 7 options including a solar farm, tenants, public camp grounds and even a sand and gravel quarry. Most everyone is aware of the solution we settled on, which had two components, partial land sale for debt reduction and Annawon collaboration to allow a tenant into Massasoit. This worked great for two years however, this spring in became clear that – unlike the “Parker Mountain Solution” that option would not work long term. 100% of those lot sales went to debt reduction and the final funding for Debt elimination will come from a conservation easement at Storer.

These developments, made it clear that we cannot properly maintain the property, we have other property concerns that also must be addressed, and our Scouts and leaders main focus is quality program and appropriate facilities, thus brought us back to the “re-purpose conversation” about Massasoit without the burden of an external debt. The properties committee is currently reviewing the final two options conservation sale with camping rights, and an outright sale. We anticipate one of those options to come to fruition during 2015. We also anticipate the proceeds from a sale to be used for long term investment and camp improvements – since we have a strong recent track record of a balanced budget these investments will create long term very visible improvements. The sentiment expressed over this decision has been consistent among everyone who attended the summits and everyone we’ve talked with about this over the past 6 months as we moved closer to this reality: It’s a disappointing reality but everyone is in reluctant agreement that we are on the right path and stronger Scouting is the priority for every community.

Our ongoing collaboration work with the Yankee Clipper Council is part of a larger scale trend that many councils across America have and will continue to go through for the foreseeable future. The two councils have spent much time together and several beneficial collaborations have been created over the past few months: University of Scouting, Scouting for Food are two programs. The Marketing committees worked well together and shared the footprint for last Spring’s billboard campaign, the combined social media programs and the Shane Victorino letter. The membership committees also worked together creating a collaborative purchasing power for flyers and promotional materials as well as several helpful best practices. And finally, the two councils have begun to work together to generate corporate funding for both councils.

However, with all this success, it still a lot of work to collaborate relative to the scope of the benefits. Our effort as a council must always center around what is best for the Packs, Troops and Crews. We keep this in our sights every day. Our council believes that a merger – not only with Yankee Clipper but other councils too -  is an eventual certainty. However, we do not support merger for merger sake. We support a thoughtful and strategic approach to the best way to organize to strengthen and grow Scouting.

The types of collaborations mentioned above certainly provide a benefit so most of those will continue for the immediate future.  We will continue to be neighborly and helpful when we can. We'll communicate any changes as they occur.

Thursday, October 30, 2014

Scout Update - October 2014



Scout Update
October 27, 2014

Membership
Very proud of our membership volunteers lead by Dominic Amara and every Cub Pack! Our membership is up over year to date Oct 31 and with a week to go, that increase will surely grow! October marks the 5th consecutive month of membership growth!

Program
The big program story for the fall is Pumpkin Fest! Over 2,000 Cubs Scouts and families participated in pumpkin themed program at Camp Sayre last Saturday.

Pumpkin Fest is simply one great moment in an entire series of great program developments at Camp Sayre. Over the past few years we have added programs, services and great new facilities. NOW, after all that hard work we are really hitting our stride. Each weekend we serve hundreds of Scouts through innovative and exciting programs! Check out some of the recent comments….
         “Everyone from the camp master, to the dinner staff, made our weekend fantastic...it was nice to see what a Boy Scout camp and council can be...all about customer service and most importantly...the boys!”- Scout Master Oct 4, 2014
         “We had a great time. The camp-wide campfire was quite fun for all.  The staff are very enthusiastic and helpful. Dinner was great. Thank you.  We will come back next year!” – Cub Master Sept 27,2014
         “Everything from beginning to end - communication, activities, and supervision at events - was beyond our expectations.”- Parent Sept 20, 2014
         “The staff was engaged and knew what they were doing.  And they taught in a hands-on mode that works really well with both kids and adults. It was an excellent experience.” – Scout Master Sept 20, 2014

Development
The hospitality breakfast steering committee met yesterday and confirmed the event will be held on December 11th honoring Manny Costa, CEO Costa Produce. The event is well on its way toward achieving the goal with $10,000 already pledged from the committee!

The popcorn sales were down slightly. The development committee will host a debrief early next year (after the logistics and delivery process is complete) with unit popcorn kernals to identify possible causes and address any concerns.  

Marketing
Groupon and Living Social!
Part of the growth at Pumpkinfest came from our recent marketing committee effort to reach out and attract families to Scouting through our quality programs. about 10% of the Pumpkinfest campers came through social media coupons and otherwise wouldn’t have felt invited.

Also, in an effort to make Scouting more accessible the Marketing committee has launched a new blog. www.30SecondScouting.com This blog provides cool outdoor, nature, STEM and related Scouting hands on activities in 30 seconds or less! Check it out and leave a comment on the programs you and your Scouts like the most!

Internal National Measurement Standards
Since 2010 Scouting has embarked on a national continuous improvement plan. Boston Minuteman often scores high, however, the entire country has struggled in the past two years.

Property Improvements!
Although it’s not nearly as exciting as the new Ropes Course or Shooting ranges this month the team will be finishing up some Camp Sayre projects completing the pavilion, re-surfacing several large pot holes and the dirt roads through camp, as well as adding a few parking spaces.
Also in November we’ll receive a phone and internet upgrade that’ll increase everyone’s ability to high speed internet and access wifi while at camp!
The properties Committee is in the process of developing the 2015 priority camp improvement projects at Sayre and Storer.

Wednesday, August 27, 2014

Scout Update



 Development
Salute to Scouting – September 30th
The Salute campaign is off to a strong start thanks to our board and many long time supporters including State Street, TD Bank, Amica, PWC, Deloitte, KPMG, BCBSof MA, Pyramid Hotel Group and many others. This year looks strong as Patricia Jacobs has recently secured over $65,000 through generous contributions from AT&T, Bruins and WEEI.

Hospitality Update – 4th quarter
Jim Carmody, Tom Kershaw and Jim Dina are working together as the steering committee for the hospitality event.

Properties
Hayden Lodge Sewer
This approved project was delayed for over a year as we dealt with other more pressing and costly infrastructure issues. However, the project is now complete, capping of the most important “non visual” improvement for Camp Sayre.
Pavilion
The new welcoming pavilion at Camp Sayre is near completion. This will serve as the organization headquarters for out of camp trips such as Cub Scout Canoe trips, Rock Climbing excursions, and trips to the Freedom Trail.   
Storer Improvements
All summer our Scouts and leaders enjoyed the new paddle boards, the brand new rifle range and appreciated the new grass on previously barren parade field.

Membership
July, 2014 1.4% Membership Gain – again one of the highest gains in New England and the country. We have grown and maintained strong membership over the past several years, we anticipate reaching our membership previous 2011 high water mark by the end of the year of early the following year.
The strong spring and summer recruitment combined with ever increasing retention puts us in a strong position to maintain this growth for year end.

Program
Scouting for Food

Congratulations and thank you to Margaret Casey and Matt Budz from Knox Trail who took the lead on Scouting for Food. Because of their combined efforts Scouting will receive media attention through WCVB-TV 5 as our media sponsor, and Anthony Consigli of Consigli Construction has agreed to serve as chairman for the collaborative effort.

Summer Camp
All our camps received high customer service evaluations from Scout leaders and parents! We are grateful to our camp staff and directors who work tirelessly to provide the annual “mountain top” experience for 2,700 scouts and families!

Collaboration
Boston Minuteman Council and Yankee Clipper Council have entered into discussions to identify possible collaborative relationships or efficiencies, designed to further our effort to help Scouting thrive in every zip code. You may have received an electronic survey about this process – if so, please share your thoughts.

Thursday, April 24, 2014

Building a Stronger Council



On the ground floor
Last fall we embarked on a “quiet capital effort.” The intent was to support our strategic and transformative initiative that would enable Scouts and their families from every walk of life to enjoy The Scouting Outdoor Experience. Camp Sayre, with the Egan Center would provide a high quality Outdoor Scout program every weekend!  

In many ways we are developing a brand new take on how to serve Scouts and their families while we continue to provide the classic Scouting structure. The project is designed to grow and build simultaneously.

As we outlined the process we decided to just approach our board members and “close family members” for our initial contributions. We set our sites on high impact projects that would provide immediate quality program. Over the past nine months the weekend attendance at camp has sky rocketed and the results at the end of the first quarter 2014 are 900 times greater than the first quarter 2013. The programs for this spring have already created a waiting list. It’s clear now that we will need to re-establish some old campsites, increase parking, renovate EVERY cabin and so much more.  

In many ways we feel like 104 year “Start Up Organization.” Each month we need are marketing something new, refining an administrative procedure, developing additional lesson plans, training new volunteers and staff members, all while we continue to “run an old school Boy Scout Council.”  

Yesterday our board capital pledges reached $523,350.
At this point we have only asked 27 board members and friends and we equally proud of our 100% participation rate.




A Long Way to Go!
While $523,350 is a LOT of money it is also spread out over 5 years and we need to develop the program, inventory, procedures, marketing, staff (volunteer and paid) at the same time. Not to mention the camp improvement projects NOT covered by $523,350 and the other camps and the standard operations. Whew!

The Overriding Message
It’s really not the amount raised, or even the program waiting lists or the exciting new COPE course or any of those details it’s really observation that we are all on the same page and working together.
The overriding message is how the puzzle pieces fit together –

  • It’s the economy of scale that allows us to provide these programs for our ScoutReach youth
  • It’s how the location and program together provide natural parent engagement opportunities
  • It’s how older scouts volunteer on weekends and strengthen their skills – in turn strengthening their troops
  • It’s providing high quality outdoor experiences for Cub Families immediately
  • It’s challenging unique outdoor programs for older scouts like Ice Climbing and building a snow shelter, or rock climbing or the Ropes Course
  • It’s the dedication of our board, the combined vision that developed the strategic plan!


Thank you!
More to come…..